Who we are

Our website address is: https://bournemouthchauffeurs.co.uk.

 

Terms of use of this website

  1. Requests for bookings will be made by phone call, or face to face, and will be reserved for seven days by a confirmation email.
  2. Within this seven day period, we would like to show you our cars for a test drive, and to discuss the travel arrangements.
  3. On agreement to provide the service, an invoice will be sent for the 50% holding deposit. Bookings will be confirmed when the invoice is paid.
  4. The 50% holding deposit is refundable, providing the slot can be filled by another customer – which is highly likely.
  5. Full payment is due 10 weeks before the event.
  6. Customers must provide sufficient input for their route planning before full payment is due, by working closely with our senior chauffeur.
  7. Decorations are inclusive, however modifications can be accommodated. Due to the vintage condition of our cars, we restrict the use of real flowers – with the exception of buttonholes, corsages and the bride’s bouquet.
  8. Strictly no smoking, food or drink allowed in these classic cars. We will however be more than happy to stop for any of the above.
  9. No pets. Guide dogs can be accommodated on request.
  10. Mileage costs are £2 per mile after the first 20 miles from the company secure Depot in BH1.
  11. Gratuities for our chauffeurs are welcome, but are not charged in the customer invoice.
  12. Due to licensing laws, customers are restricted to driving our cars (on prior request) on private property only.
  13. We cannot be held accountable for any delays to the service caused by the customer themselves, or by force majeure.
  14. We reserve the right to refuse transport to anyone deemed to be under excessive alcohol or substance inebriation.
  15. We will not tolerate abuse to our staff or damage to our cars. We reserve the right to refuse transport under those circumstances.
  16. We reserve the right to provide alternative transport in the event of a breakdown or a significant breach of these terms and conditions.
  17. A valet deposit of £250 is required per car, fully refundable on inspection of our vehicle at your final destination. This is due 10 weeks prior to the event, and fully refundable if no valet is required.
  18. The customer will be charged to repair any damage caused to the cars, accidental or otherwise.

Privacy Policy

Bournemouth Chauffeurs is committed to protecting your privacy. This Privacy Policy displays our Legal Information, and sets out how we manage data which identifies you. We operate under the General Data Protection Regulation (GDPR) 2018, and any information you supply will be treated strictly in accordance with that Act.

About Bournemouth Chauffeurs

We operate under the limited company of J C Jordan Limited: Company number 09388869 – Incorporated on 14 January 2015. Registered at 26 The Pantechnicon, 2 Seamoor Road, Bournemouth, England, BH4 9AN. We can be contacted on 01202 022 662.

Enquiries

We operate an independent, personalised wedding car hire service, and it is our ethos to build a close working relationship with our customers. For this reason, we conduct our business over the phone and face-to-face. Please do call us for new enquiries, or to arrange a test-ride, on 01202 022 662.

Information gathered and its use

We only collect personal information by phone and face to face – we do not collect any data via our website. Your personal data will not be shared with any other party, except if requested from a legal authority. We only use your contact details to communicate with you. We may also use your information to send you offers and news about Bournemouth Chauffeurs products and services. We may contact you by post or email for these purposes. If you do not want to receive such communications, you can simply opt-out by contacting us by phone. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Cookies

This website only uses cookies for functional reasons, via Google Analytics. We do not use any cookies that can identify you as a person, and we do not track your internet activity at any point of contact. You may delete and block all cookies from this site, but parts of the site will not work.

Site monitoring

When you use the site we DO NOT record the details of the pages you look at.

Security

We have security measures in place to protect our customer database and access to this database is restricted to staff only. We do not use any 3rd party or any cloud services. However, it always remains your responsibility:

  • to protect against unauthorised access to your log in details;
  • to close your registration and favourites screen when you are not using it.

Place of Data Processing

The personal information held by us is held on and processed by secure computers situated in the United Kingdom.

Disclosure for legal reasons

We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.

Links to third party sites

Our site contains links to other sites. Bournemouth Chauffeurs is not responsible for the privacy practices, or the content, of those websites.

Privacy Policy Updates

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.

Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner’s website at www.ico.gov.uk